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01/

How can I pay?

You can pay on-line using Paypal.

Paypal is a payment system used world-wide.

02/

I'm not satisfied with my tutor.

All of our tutors are professional, but each of them have different styles.

If you have already bought a package, but not satisfied with your tutor, let us know on the "Let's chat!" below.

We're open to listen to your feedback and customize the class just for you.

03/

Can I get a refund?

If you haven't taken the class yet, it's possible to get 100% refund. Please make sure you cancel all the lessons before 24 hours.

If you already took some classes, you can get refund depending on how many classes you took.

Please click this button to check the refund policy.

04/

I don't know how to use Zoom.

Zoom is a platform that you can chat, share screens, and talk.

We'll send you a link for Zoom once you book a lesson - it will be sent via e-mail and you can also find it on your profile "My Booking".  All you have to do is to click that link on the time you've booked.

You can use your smartphone, tablet, or computer.

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